The government is set to launch a digital document app and wallet this summer, aiming to modernize its services and make it easier for citizens to access official documents and manage their interactions with the government.
Government Digital Document App Set to Launch This Summer
The government is taking a significant step towards modernizing its services by introducing a digital document app and wallet. The new system aims to bring interactions with the public in line with modern life, making it easier for citizens to access official documents and manage their interactions with the government.
Digital Wallet and App: Key Features and Benefits
The gov.uk wallet will be launched this year, initially featuring veteran cards and driving licenses. Users will be able to store these digital versions on their Apple or Android devices and use them as proof of identity or benefits. The app will also allow users to show proof of age for buying age-restricted items like alcohol.
One of the most exciting features of the gov.uk wallet is its ability to hide a user’s address in certain situations, such as when shopping or dining out. This feature aims to provide an added layer of security and convenience for citizens.
The app will also enable users to manage their interactions with government services in one place, including MOT and road tax information and applying for benefits. The Department for Science, Innovation and Technology (DSIT) hopes that many government services will be available as digital alternatives by the end of 2027.
Artificial Intelligence: A Key Component
The gov.uk app is part of a larger initiative to harness the power of artificial intelligence (AI). As part of this effort, civil servants will soon have access to a set of tools powered by AI and named “Humphrey” after the scheming official from Yes, Minister. The Humphrey suite includes generative AI models that can summarize large amounts of information into a more digestible format.
The government is also testing a chatbot that could be added to the app, providing users with answers to complex and niche questions. This feature aims to make it easier for citizens to access information and resolve issues related to government services.
A Step Towards Efficiency Savings
The introduction of digital document apps and wallets is part of the government’s broader effort to achieve efficiency savings of £45bn. The gov.uk wallet will also help reduce the need for physical documents, making it easier for citizens to manage their interactions with the government.
In related news, the Department for Science, Innovation and Technology (DSIT) announced that civil servants will soon have access to a set of tools powered by artificial intelligence (AI) and named “Humphrey” after the scheming official from Yes, Minister.
