Brazil’s state-owned postal service, Empresa Brasileira de Correios e Telégrafos, is exploring the integration of blockchain and artificial intelligence to enhance its operations and improve business processes. By leveraging these innovative technologies, the organization aims to modernize its services, optimize logistics, and provide a better customer experience.
Brazil‘s state-owned postal service, Empresa Brasileira de Correios e Telégrafos, is looking to enhance its operations by implementing blockchain and artificial intelligence (AI) solutions.
The organization has launched a pre-selection process to find companies and specialists in blockchain and AI who can develop innovative solutions for its logistics and operational management. The goal is to improve business processes, operational efficiency, and internal supply management through digital transformation.
Digital transformation refers to the integration of digital technology into all areas of a business, driving changes in how companies operate and deliver value to customers.
It involves adopting new technologies such as artificial intelligence, blockchain, and cloud computing to improve efficiency, reduce costs, and enhance customer experiences.
According to a report by Gartner, 70% of organizations are currently undergoing or planning digital transformation initiatives.
By embracing digital transformation, businesses can stay competitive in today's fast-paced 'digital landscape.'
Blockchain and AI Solutions for Logistics and Operations
The tender, published in the country’s official journal Diário Oficial da União on Friday, seeks proposals that support the digital transformation of the agency’s services. The initiative, called Licitação Seleção Prévia e Diálogo nº 25000001/2025 CS, aims to find advanced technological solutions to modernize business processes, operations, and internal supply management.
Blockchain technology has revolutionized various industries by providing secure, transparent, and decentralized solutions.
One of the key benefits of blockchain is its ability to facilitate peer-to-peer transactions without the need for intermediaries.
This leads to increased efficiency, reduced costs, and enhanced security.
According to a report, the global blockchain market is expected to reach $39.7 billion by 2025, growing at a CAGR of 67.3%.
As adoption continues to rise, we can expect to see more innovative applications of blockchain in fields such as supply chain management, smart contracts, and identity verification.
‘We want to promote a collaborative and dynamic process to find artificial intelligence and blockchain solutions for our business, operations, and hiring challenges,’ the company announced. While the organization did not specify the exact use cases it is targeting, blockchain technology has been widely adopted for supply chain tracking, document authentication, and transaction security.
Artificial intelligence (AI) solutions are transforming industries by automating tasks, improving decision-making, and enhancing customer experiences.
AI-powered chatbots provide 24/7 support, while machine learning algorithms analyze vast amounts of data to identify trends and patterns.
According to a report, the global AI market is expected to reach $190 billion by 2025, with applications in healthcare, finance, and education.
As AI technology continues to evolve, businesses must adapt to stay competitive and reap its benefits.
Potential Applications of Blockchain and AI
The use of artificial intelligence is likely linked to logistics optimization and enhanced data analysis. With the implementation of blockchain and AI solutions, Brazil’s postal service can improve its operational efficiency, reduce costs, and enhance customer experience.
