The UK government’s AI expansion plans are threatened by outdated IT systems, poor quality data, and a lack of skilled staff, according to a recent report from the cross-party Public Accounts Committee.
The UK government‘s ambitious plan to harness artificial intelligence (AI) to boost efficiency and growth is at risk due to outdated IT systems, poor quality data, and a lack of skilled staff. A recent report from the cross-party Public Accounts Committee (PAC) warns that the public sector may not be ready for the pace of change required by AI adoption.
The rapid growth of artificial intelligence (AI) has led to significant investments in research and development, with major tech companies and startups announcing ambitious expansion plans.
According to a recent report, the global AI market is projected to reach $190 billion by 2025, driven by applications in 'healthcare, finance, and customer service.'
Key players like Google, Microsoft, and Amazon are investing heavily in AI research, developing new technologies such as natural language processing and computer vision.
As AI continues to transform industries, its potential impact on employment and society remains a topic of debate.
The Scale of the Challenge
According to the PAC’s analysis, an estimated 28% of central government IT systems in 2024 are out of date and impossible to update. This is a concerning finding, as the technology relies on high-quality data to learn and improve. The report also highlights that a third of the highest-risk legacy systems lack remediation funding to fix the problem.
A Lack of Digital Skills
The PAC warns that public trust in AI is being jeopardized by slow progress from government in being transparent about when and how the technology is being used in public sector decision-making. Furthermore, there is a general lack of digital skills across the public sector, which is a barrier to AI adoption.
Public trust in artificial intelligence (AI) is a growing concern, with many individuals questioning the reliability and accountability of AI systems.
According to a survey by the Pew Research Center, 72% of Americans believe that AI has a negative impact on society.
This mistrust stems from high-profile incidents such as biased decision-making algorithms and the lack of transparency in AI development.
To regain public trust, experts recommend developing more transparent and explainable AI systems, as well as implementing robust accountability measures.
Recommendations for Improvement
The report recommends several steps for the Department for Science, Innovation and Technology (DSIT) to address these concerns. These include prioritizing funding to ensure that IT systems are brought up to date, improving data quality, and increasing transparency about AI use in public sector decision-making.

Artificial intelligence (AI) adoption has increased significantly in recent years, driven by advancements in technology and growing demand for automation.
According to a report, the global AI market is expected to reach $190 billion by 2025, up from $38 billion in 2019.
Industries such as healthcare, finance, and retail are leveraging AI for predictive analytics, natural language processing, and customer service.
As AI continues to transform businesses, companies must address concerns around data security, bias, and job displacement.
In addition, the PAC suggests that digital professionals should be brought round the top table in management and governing boards of every department and their agencies to facilitate a transformation of thinking in government. The report also emphasizes the need for action to address the persistent digital skills shortages in the public sector.
A £45 Billion Opportunity
The Government spokesperson acknowledges that the findings reflect much of what is already known, but emphasizes that there is a £45 billion opportunity if AI is implemented correctly. This will help deliver on the Plan for Change and drive up living standards across the country. The government has published over 55 records showing how it is using algorithms, with more to follow in the coming weeks.
A Call for Action
The PAC’s report serves as a wake-up call for the government to address these concerns. With the potential for AI to secure widespread efficiencies and improve public services, it is essential that the government acts quickly to overcome the challenges posed by outdated IT systems, poor quality data, and a lack of skilled staff.
A Need for Transparency
Transparency is key in this area, as public trust that AI will work for them is central to any successful use of it. The PAC’s report highlights the need for greater transparency about AI use in public sector decision-making, which is essential for building public confidence in the technology.
The government has a responsibility to ensure that its plans for AI adoption are implemented in a safe and ethical manner. With the potential benefits of AI being significant, it is crucial that the government acts now to address these concerns and ensure that the public sector is ready for the pace of change required by AI adoption.
- theguardian.com | Government AI roll outs threatened by outdated IT systems
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