Unlocking a Brighter Workforce: Great talent is the most important ingredient for business success. A forward-thinking approach to talent management can drive business success in an evolving market.
When someone asks you what the most important ingredient every company needs to be successful is, my answer is always great talent. A company’s ability to deliver depends on having the right people with the right skills in the right roles. However, achieving a workforce ready for the future requires more than just having talented individuals; it demands a proactive and strategic approach to talent management.
Great talent refers to exceptional ability, skill, or aptitude in a particular domain.
It is often characterized by a natural inclination, dedication, and perseverance.
Research suggests that approximately 1% of the population possesses extraordinary talent, which can be developed through intense practice and training.
Great talent can manifest in various forms, including artistic expression, athletic prowess, scientific innovation, or leadership abilities.
Notable examples of great talent include Mozart's musical genius, Einstein's groundbreaking theories, and Picasso's revolutionary art style.
Investing in Leadership Capability
Modernizing your talent strategy needs to include rethinking your approach to succession planning. This is particularly crucial given the rapid changes in the industry landscape. According to Gartner, C-level executives left their jobs faster in 2024 than in previous years, with more than half likely to leave over the next two years.
‘To address this challenge,’ companies must invest in leadership capability from both within and outside the organization. This involves assessing the senior leaders’ performance and potential, as well as identifying areas where external expertise can be leveraged to enhance succession planning.
Our organization takes a proactive approach to succession planning by conducting annual assessments of our senior leaders and updating succession slates based on their performance and potential. We use AI-powered tools to compare our executive talent pool with those of our competitors, analyzing factors such as top skills, depth of capabilities, diverse industry and functional experiences, and investment in leadership capability.
Succession planning is a strategic process that identifies and develops suitable candidates to take over key roles within an organization.
It involves a thorough evaluation of the company's leadership structure, skills gaps, and potential succession risks.
A well-planned succession strategy ensures continuity, minimizes disruption, and maintains business performance.
Key elements include identifying high-potential employees, developing their skills, and creating a clear career path.
Regular reviews and updates are essential to ensure the plan remains relevant and effective.
By implementing this strategy, we have seen a significant increase in critical capabilities and added top experts within our succession pool. Our top 300 leaders now have individualized development plans, and they increasingly deliver and exceed performance expectations.

Talent management involves identifying, developing, and retaining top performers within an organization.
It requires a strategic approach to succession planning, employee development, and performance evaluation.
Key elements include talent pooling, leadership development programs, and performance-based promotions.
Research shows that companies with effective talent management strategies experience improved productivity, reduced turnover rates, and enhanced competitiveness.
Accelerating Internal Mobility
For most businesses, external hiring alone will not meet talent demands. Internal mobility should be the cornerstone of a workforce strategy. However, building from within requires more than just a cultural shift; it demands developing an enterprise-wide skills infrastructure and using talent intelligence platforms to foster a culture of growth.
‘To put this strategy into practice,’ we built Talent GPS, an AI-powered tool that encourages individuals to map their career journeys, create development plans, and envision roles two or three moves ahead. This approach requires accurate real-time data on employees’ skills and experiences, which poses a significant challenge for many organizations.
Our solution involves integrating publicly available data into internal career profiles using AI, making it easier for employees to update their profiles. We have seen remarkable results, with profile completion rates increasing from less than 10% to 100% in a matter of weeks. Employees are now applying for and moving into new roles at a 10% higher rate than before.
Blending Art and Science
Talent management is not a static process; it’s an ongoing evolution that requires balancing art and science. While technology advances, and industries transform, great talent remains the core of every successful business. Emerging technologies like AI are critical co-pilots in modernizing talent management.
‘When threaded throughout an organization,’ AI allows for greater precision and access to information, enabling businesses to build at scale with confidence and speed. The delicate blending and balancing of art and science will always be at the center of effective talent management.
By mastering AI and incorporating it into our talent management strategy, we can help reinvent and reimagine business and build a culture where the most enviable talent chooses to stay.