The BBC has acknowledged a minority of unacceptable behavior among its stars and managers, with a recent report calling for reforms to address the issue.
The BBC has acknowledged that a small number of its stars and managers behave unacceptably at work, with bosses often failing to address the issue. The corporation has taken steps to introduce reforms, including a more robust disciplinary policy, a strengthened code of conduct, and improved mechanisms for staff to complain without fear of reprisals.
A recent report commissioned by the BBC’s board found that there is not a widespread ‘toxic’ culture, but rather a minority of people whose bad behaviour is not addressed. The review heard from 2,500 BBC staff members and freelancers, who reported instances of unreasonable behaviour, including sending abusive emails, behaving aggressively in meetings, or making inappropriate comments.
The report also highlighted the need for greater accountability among powerful individuals on and off screen. Those who abuse their power can make life ‘not just difficult, but at times unbearable‘ for colleagues, according to BBC chairman Samir Shah. The corporation has promised to draw a line in the sand and hold those who behave unacceptably accountable.
The reforms announced by the BBC include a ‘Call it Out‘ campaign to promote positive behaviour and allow staff to speak up. A hotline will also be established to make complaints, and updated contracts for new employees will set out clear expectations around behaviour.
While some staff have expressed cynicism about the ability of BBC leaders and managers to enact change, the corporation has welcomed the public commitment made by its leadership to act on the conclusions of the report. The government has also urged the BBC to implement an action plan to address the recommendations without delay.
The issue of unacceptable behaviour at the BBC is not new. A previous review in 2012 found that some bad behaviour appeared to go unchallenged by senior managers, with certain individuals being seen as ‘untouchable‘ due to their perceived value to the corporation.
In recent years, there have been a string of allegations about BBC presenters, including Russell Brand and Tim Westwood. The BBC has apologized for its handling of these cases and has promised to do better in the future.
The BBC’s report is a wake-up call for the corporation to take action on unacceptable behaviour. The reforms announced by the BBC are a step in the right direction, but it remains to be seen whether they will be effective in addressing the issue.

Ultimately, the BBC must create a culture where staff feel confident and able to speak up without fear of reprisals. This requires a commitment from leadership to address unacceptable behaviour and hold those who behave unacceptably accountable.
The report’s recommendations include:
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A more robust disciplinary policy
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A strengthened code of conduct
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Improved mechanisms for staff to complain without the fear of reprisals
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A ‘Call it Out‘ campaign to promote positive behaviour
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A hotline to make complaints
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Updated contracts for new employees to set out clear expectations around behaviour
These reforms are a necessary step towards creating a culture where unacceptable behaviour is not tolerated. The BBC must work to implement these changes and create a workplace where staff feel valued and respected.